Corrections
Who can ask for a correction, how to report an error, what happens next, and how we fix mistakes. Section 9 of our editorial standards.
Change history
- . First published version.
Report an error
Tell us where you saw it, what's wrong, and any evidence. Anyone can report, including people we cover and our funders.
Email corrections@distilledai.org
- We reply within
- 3 business days
- We decide within
- 10 business days
- Privacy, safety, or legal decisions within
- 1 business day
Corrections Policy
9.1 Who Can Ask
- Anyone can ask for a correction, including viewers, people we cover, and our funders.
- This is the only way a funder can ask us to change or remove published content. The one exception is a request to fix a breach of the legal limits on charitable money.
9.2 What to Report
- Factual errors
- Misquotes, or clips that lose their context
- Wrong or missing sources
- A missing funding disclosure
- Anything else that breaks our editorial standards
9.3 How to Report
Email corrections@distilledai.org with the video link, what’s wrong, and any evidence.
9.4 What Happens Next
- We reply within 3 business days.
- We decide within 10 business days. Privacy, safety, and legal problems get a decision within 1 business day.
- Our corrections editor reviews every request, and the host who made the video never decides alone.
- A request about the editor’s own video goes to another team member.
- The project lead decides every request from a funder.
- We tell you what we decided and why.
- If you disagree, reply to our email, and a team member who didn’t make the first decision will review it.
9.5 How We Fix Mistakes
Most platforms don’t let us edit a video after it posts, so corrections go where viewers will see them.
| Problem | What we do |
|---|---|
| A small error that doesn’t change the point, such as a wrong date or a misspelled name | Fix the caption where the platform allows, and pin a correction comment |
| An error in a claim viewers might rely on | Pin a correction comment, add “Correction” to the caption, and post a short correction on every platform where the original ran |
| An error that breaks the main point | Take the video down, post a correction video that says what we got wrong, and repost a fixed version if the rest holds up |
| A privacy, safety, or legal problem | Take the video down while we review |
- We log every correction. We never make silent changes.
- We never delete a video to hide a mistake. Every removal is logged with its reason, unless the law or someone’s safety requires otherwise.
- When new evidence changes a story after we post, we add an update note. Updates aren’t corrections, but we log them too.
9.6 Corrections Log
- Our corrections log lists the date, the video, what was wrong, and what we did.
- Our reports to funders include every correction we issued.
Corrections log
No corrections yet. Log opened .